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Case Study

Grand Hotel Duomo, Milan

Grand Hotel Duomo, MilanOperator Search – Statuto Group 2007

The 159-room Grand Hotel Duomo is the only hotel in the Duomo square in Milan.  Gruppo Statuto bought the hotel in 2005 and, in view of a major refurbishment, offered the management of the hotel to three major operators. However, the owner felt that the terms proposed by the operators did not reflect the best conditions available in the market.

Jones Lang LaSalle Hotels was appointed to run an operator search through a competitive process. A limited number of operators, including the three operators already contacted, were offered the management opportunity. The campaign was entirely run on the web with electronic brochures and documentation.

Four offers were received with three of them coming from the operators previously contacted by Gruppo Statuto. At the end of the process Intercontinental Hotels Group was selected to operate the hotel. A considerable improvement was achieved for Gruppo Statuto with significant savings on the terms originally received.

 

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