Global financial client
This firm needed integrated guest service receptions to help their employees and guests work smarter, increase productivity, and experience fewer inconveniences throughout the day.
Healthy, sustainable food options
Employee and Guest Services across three continents
Community portal to share best practices
Increased employee satisfaction rate
Improving employee and guest experiences
With more than 150,000 employees touching this global financial client's Employee & Guest Services each day, the company needed to identify opportunities to help their employees and guests work smarter, increase productivity, and experience fewer inconveniences throughout the day. They also sought to improve the employee experience by improving their catering services and providing more healthy, sustainable food options.
Integration and functionality across the globe
This firm partnered with our human experience services team to create integrated and functional guest service receptions across three continents that not only reflected the company’s culture and image, but empowered their employees and guests to boost their creativity and increase their productivity. Our hospitality-focused catering services offered improved food options with broader, more sustainable and healthier selections, exceeding our client's expectations.
Continued improvement on employee satisfaction
With a continuing goal to cultivate a better employee experience, the financial firm created a community portal for employees to share best practices company-wide. As a result, their client satisfaction scores rose nearly 10 percent.
Learn more about our human experience services
Human experience services
Create and enable better experiences for your people. By understanding your culture, together we can create a comprehensive strategy to improve human experiences.
Creating a culture of delight at bustling HQ
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Your workplace powered by human experience
A place of work is more than a property. It’s a living environment that helps individuals and businesses craft and experience a rewarding fusion of life and work.